Privacy Policy

Last updated: October 28, 2026

1. Information We Collect

Synthron AI Technologies ("we", "us", "our") respects your privacy. When you use Operon, we collect various types of information to provide and improve our services.

Personal & Company Information

We collect administrative data such as Company Name, Admin Names, Emails, Phone Numbers, Billing Addresses, and Payment Information to manage your subscription.

Employee Information

As part of our HR and Payroll modules, we process Employee Names, Roles, Contact Details, and Employment History on behalf of the Company.

Attendance, GPS & Selfie Data

For field tracking and attendance verification, Operon collects exact GPS Location Data during check-ins and check-outs. If configured by the employer, we process Selfie Verification Photos specifically to validate identity at the time of punch-in.

Financial & CRM Data

We store Payroll Information, Banking Details, CRM Data (Leads, Follow-ups), Customer Records, and Invoice Data securely. This data is isolated per company.

Device & Usage Information

We automatically collect Device Information (IP addresses, browser types), Log Files, and usage metrics to ensure security and optimize performance.

2. Cookies & Analytics

Operon utilizes Cookies (Essential, Functional, Analytics, and Marketing) to maintain user sessions and analyze traffic. We use third-party analytics to understand feature usage and improve user experience.

3. Legal Basis for Processing

We process personal data based on contractual necessity (to provide the SaaS platform), legitimate business interests (improving security), and consent (where explicitly required by law).

4. Data Retention & Security

We retain your data as long as your account is active. Upon cancellation, data is retained for a grace period before deletion. We implement industry-standard Data Security measures, including encryption at rest and in transit, to protect your information.

5. Third-Party Services & International Transfers

We may share data with trusted Third-party Services (e.g., cloud hosts, payment processors, biometric hardware APIs like ZKTeco) solely to facilitate our services. If data undergoes International Data Transfers, we ensure standard contractual clauses or equivalent safeguards are in place.

6. Children's Privacy

Operon is a B2B enterprise software not intended for individuals under 18. We do not knowingly collect Children's Privacy data.

7. User Rights

Depending on your jurisdiction, you have the right to access, correct, or restrict the processing of your personal data. Employees must route these requests through their respective Company Administrator (the Data Controller).

8. Data Deletion & Export Requests

Company Administrators can request full Data Export (in CSV/Excel formats) or absolute Data Deletion of their tenant environment by contacting support. We will comply within 30 days of a verified request.

9. Contact Information

For privacy inquiries or to execute your data rights, please contact our Data Protection Officer at support@synthron.in.